Current Safety Protocols and Information

For the most current information, please visit the following sites:

It provides useful information for coping with the COVID-19 pandemic and focuses on how you can care for yourself and others.

Tips to prevent COVID-19 and stop the spread of germs:

  • Wash your hands frequently with soap and water. If you can’t wash your hands, then use hand sanitizer.
  • Avoid touching your face.
  • Sneeze and cough into a tissue or your elbow.
  • If you are not feeling well, stay home from work or work from home.
  • Frequently clean and sanitize surfaces that are touched often.
  • Practise physical distancing by staying at least two metres (six feet) away from other people.
  • Limit unnecessary travel and avoid gathering with others.
  • Anyone who has had symptoms of COVID-19 in the last 10-14 days should self-isolate at home and call 8-1-1 for guidance.

Building Protocols

Health Centre

The Health Centre (Ixmagilas) is open Monday to Friday from 8am-4pm and closed for lunch from 12-1. Walk-ins are not permitted, please call to make an appointment.

We are happy to announce that our Home and Community Care Vehicle is equipped with the proper barriers and will be available to transport clients to local medical/dental appointments in Port Hardy or Port McNeill on Monday afternoons and Wednesday mornings. Please call the clinic to make arrangements.

There is no vehicle available for down island trips at this time.

The Health Center provides valuable direct care and support services for those with health concerns. Some of the services we provide are: dental hygiene/care, patient travel, Dr/NP appointments, immunizations, contraceptive services, foot care, Elder care, Pre/Postnatal care, health promotion groups and activities (baby group, cooking groups, health challenges, knitting
circle etc.), assessment and support for management of chronic diseases and on reserve school health initiatives.

Clients are required to have an appointment and only those with the appointment may enter the clinic. Please arrive no more than 5 mins before your appointment.

If you are only coming to the Health Center to pick up something (e.g. travel
documents) you will be met at the doorway and papers will be presented on the table beside the doorway to maintain physical distancing.

Staff will complete a verbal screening assessment over the phone/text prior when booking appointments to ensure you have no symptoms of COVID-19. A symptom check will also be done by phone/text just prior to appointment time (day of) to ensure no new symptoms developed since booking yourappointment.

Please call and cancel your appointment if you are feeling sick or have symptoms.

Do NOT bring anything from home with you. Ladies, if you MUST bring a purse do not put it on the table.

Protocol for HCC vehicle: 
All users will have to answer screening questions and wear a mask if necessary. Only those with appointments will be allowed in the vehicle unless legally/medically required escort. The vehicle will be cleaned before and after each use by the driver. It is still recommended that if someone in your personal bubble can transport you that you use them if possible. 

Child Care Centre

The Child Care Centre (Ax sila xa Gingananam) is open Monday – Friday 7:45am – 4:15pm.

Daycare sign

Drop Off Location:
Library entrance

Pick Up Location:
Main entrance

When dropping you child off, please only ONE family at a time. If there is already a family at the drop off location, please wait until a staff greets you to start check in.

When doing a check in, we will confirm no sign or symptoms of a common cold, influenza, and no temperature.

The computers and library will be closed to the community until further notice. Only children and staff will be present at the daycare.

We will spend a fair amount of play outdoors, limiting the amount of toys used.

No home toys are allowed into the daycare until further notice.

We will continue breakfast, morning snack, hot lunch, and afternoon snack.

We are working to help keep you safe.

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